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Retail Assistant Manager - WHSmith
north west london london
Assistant Managers. Made at Welcome Break - Retail Assistant Manager Opportunity - London Gateway Services - £;19000 - £;21000 each year One of the great things at Welcome Break is our people and we are wanting to find and looking for an experienced Assistant Manager to come and join the team, someone who is looking to develop their management career important a team in a fast paced hospitality business. Working for Welcome Break gives you that rare opportunity to work across the different prestige catering and retail brands that make up our business. We actively encourage talented recruits to improve their skills and widen their experience this way. About This vacancy offer This vacancy offer of the Assistant Manager working alongside the Unit Business Manager is to optimise business performance in the Unit, through the effective management of the Team. This is achieved by important, developing and inspiring our teams to be fanatical about delivering quality service and standards and by having the knowledge about our products and services we offer to be able to execute the Welcome Break and Unit Brand every time. The Assistant Manager will coach, develop and lead the Service Leaders and lead by example on shift, consistently communicate to the team using shift briefs and manage by walking around giving feed back to the team, spotting potential issues and being aware of the unit. As an Assistant Manager you will help drive sales growth and profit through strong leadership of the Unit, supporting the Unit Business Manager deputising and taking accountability for the Unit and its results at all times. Main Responsibilities Of This vacancy offer - 4 Key Areas Effective shift management of the team Effective Communication Training and Development Finance and security Key Tasks & Routines Ensure the unit delivers memorable customer service and maximises unit salesRewards and recognises the team constantly, verbally and using Kudos on Jam (internal social collaboration site) Ensure unit cleanliness and safety complying with Food and Health and Safety regulations Implement and adhere to company policies and procedures ( Brand and Welcome Break) Stock control for the UnitCash procedures are adhered to Ensure key controls are implemented at all times. Manage develop and motivate the team, leads by example Training the team in relevant areas, including sales and service to maximise the sales. Highlight and manage poor performance of team members using correct procedures, is able to escalate to formal processes if needed. Experience Needed To apply for the Assistant Manager vacancy you will have previous team leadership and management skills, along with operational experience in a service focused environment, ideally in a fast paced retail or catering business. The successful job seeker for this vacancy must have the ability to communicate to a wide range of people and have the ability to influence others. They will have high levels of numeracy, be good at problem solving and decision making and above all else be fanatical about delivering sensational customer service and quality products every time. Once you ve been appointed we will then give you all the brand training you need to so that you really know your stuff. Benefits This vacancy offer comes with the following benefits: Thirty paid holiday days to start which increase at service incrementsContributory pension after 3 months Free car parking Free meal allowance on shift, plus free soft drinks / coffee and tea on shiftDiscounts on food and retail across Welcome Break sites for you and your family when you travel - between 15% -70% Our own discount scheme, mywelcomebreak, offering exclusive savings on shopping and services at high street stores and online Hotel stays for employees with 50% off room rate and 30% off for your family and friends Between £;100 - £;750 bonus if you suggest someone who we recruitCompany sick pay (up to 14 weeks)Peer to peer recognition schemesUniform provided for many vacancys On boarding programme Structured career path and training for your personal and professional development This is a permanent vacancy of Forty hours a week over 5 shifts. There are no split shifts, however job seekers must be able to work a combination of shifts including evening and weekends. Due to the shift patterns job seekers must be aged 18 or over and have access to transport. There is a bus to the area which is still a Ten minute additional walk to site.
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