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Customer Service Representative

£18000 - £21000/annum

Sutton, Greater London, England

If you are a confident individual with a natural flair for numbers, Future Personnel have the perfect opportunity for you located in Central Sutton. We are at the moment looking for a very organised individual to support The employer with the smooth running of their very busy Customer Service team. The successful applicant would be accountable for providing excellent customer service to a select number of clients and processinf orders. Duties will include:
andbull; Being the first point of contact for all customer and supplier enquiries, either via phone or email andbull; Process orders via telephone and ensure data is accurately record onto the system andbull; Managing the entire order process, from quotes to following up on deliveries andbull; Liaising with Account Manager to ensure the client is happy throughout an SLAand#39;s have been adhered to andbull; Converting GBP to other foreign currency including Dollars and Euro. andbull; Liaise on a regular basis with managers and the accounts department to ensure invoices are accurately processed In order to be successful within this job it is important that you have very good communicative skills skills and can confidently provide a good quality of customer service over the phone. You must also:
andbull; Possess 5 GCSEand#39;S including Band#39;s in Maths and English andbull; Be numerate andbull; Speak in a confident and professional manner with the capability to liaise if necessary andbull; Good attention to detail, articulate and numerate andbull; Have the capability to work to your own initiative andbull; Be proactive and effectively manage your time If you feel you have a passion for great customer care and want a position that will expand your understanding within customer service, then click and#39;make a job application nowand#39; to forward an up-to-date copy of your curriculum vitae (CV). If this job isnand#39;t what you want but you are actively seeking new employment, please contact us for a confidential discussion on your career and to see what other opportunities we have available. Due to the large amount of applications we get it is not always possible to respond to unsuccessful applicants. Therefore if we have not responded to your application within five days please assume that on this occasion your application has not been successful

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