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Project Coordinator/Administrator/Customer Service Representative jobs in Surbiton, Greater London, England


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Project Coordinator/Administrator/Customer Service Representative

Surbiton, Greater London, England

Job Title:
Project Coordinator Key Accountabilities Maintain the in-house software system to manage around 250 rental contracts o Create new contracts, off-hiring existing contracts, daily review of engineer job sheets to update service data and create monthly servicing reports for engineers and monthly invoicing o Proactively liaise with internal teams e.g. Sales, Accounts and Engineers to keep updated and track rental changes Act as the coordinator of around 50 events per year liaising with external customers to:
o Create and confirm quotes o Event logistics and use excel to update event spreadsheet o Create logistic templates and diary updates for Engineers o Contact for pool of external Baristas o Timely invoicing for events Act as contact for suppliers , for machine orders, machine spares and boiler safety certificates and act as trade customer contact Additional project work as and when needed to support the business Provide personal Assistant support for Managing Director Administrative duties as and when needed e.g. daily sales and service invoicing, couriers Personal Skills A thorough approach and attention to detail Good relationship management skills with external suppliers Strong project management skills An analytical and enquiring mindset with the capability to connect projects and identify efficiencies Adaptable and flexible and able to work in an environment with changing priorities Good interpersonal and communication skills Strong customer service skills Technical Skills Strong IT skills including intermediate levels of MS office (Outlook, Word, Excel, Powerpoint) An capability to pick up new applications and systems

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