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AV Technical Hire &Amp;Amp; Sales Coordinator jobs in South West London, Greater London, England

Home > Details for 'AV Technical Hire & Sales Coordinator vacancy'

AV Technical Hire & Sales Coordinator

£20000 - £28000/annum

South West London, Greater London, England

Key Skills; 1. Strong IT skills 2. Proven customer liaison skills within the lighting, audio and AV industry 3. Attention to detail; complying with the procedures of the Hire and Sales Processing System and with an interest in improving these processes- training will be given. 4. A good solid understanding of industry products and be understandingable in what we provide; with an interest in updating that understanding with industry developments 5. Commercial acumen and awareness 6. Good communication skills Job Specification; andbull; To liaise directly with customers and clients on business matters, face to face and over the telephone with regard to hire or sales contracts in a helpful and courteous manner; representing the Company in a friendly and professional manner at all times andbull; Work effectively within the Hire, Sales and Warehouse Teams on the feasibility of hire and sales contracts, always with commercial awareness andbull; Understand the availcapability of equipment for hire and sale, using the systems and procedures in place. andbull; Ensure all Hire and Sales Processing Procedures are followed and ensure invoicing is submitted on time; ensure accurate and timely generation of own administration andbull; Take specific responsibility for certain areas of business activity as requested by the CSM andbull; To help to ensure the timely dispatch of hire and sales equipment in liaison with the operational warehouse teams andbull; To work alongside the other members of the other hire and sales teams and communicate effectively andbull; To follow up customer enquiries and quotations on a timely basis and act in a andlsquo;pro-activeandrsquo; fashion, generating business for the company and to promote customer satisfaction andbull; To actively learn about and be aware of the company and its activities in order to better understand and deal with the customersandrsquo; requirements andbull; Resolve any issues arising with colleagues in a professional manner andbull; To follow correct procedures at all times and to follow the company policies laid out in the staff handbook andbull; To ensure that Health and Safety Guidelines are adhered to at all times. andbull; To maintain and enhance the quality of the service and ensure good customer satisfaction andbull; To carry out your dutie.job duties in a manner that reflects the Core Values at all times. Personal Competencies and Behaviours; Ability to interact effectively at all levels andbull; Relating to others and working as a member of a team. andbull; Deadline conscious-highly organised with the capability to prioritise and multi-task managing a challenging workload and meet strict deadlines andbull; Willing and flexible approach, with the capability to work on own initiative andbull; Time management and planning skills, forward thinking and able to add value. andbull; Maintain confidentiality at all times

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